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Terms & Conditions

Geocache Land recommends that you print out and keep a copy of these terms and conditions for future reference.

These terms and conditions apply to all transactions on this site and any other site owned by Geocache Land Ltd (e.g. GeocoinsRus.com). Please read them carefully. They do not affect your statutory rights.

This site is owned and operated by Geocache Land Ltd ('Geocache Land Ltd', 'Geocache Land', 'we' or 'us' or 'our'). If you have any questions or comments with regard to these terms and conditions please contact us by either email: terms@geocacheland.com or phone: +44 (0)1659 74684 (Monday–Friday, 09:00 to 15:00 GMT / BST).

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.


The Contract Between Us
Any contract for purchases made through the website will be with Geocache Land. Geocache Land must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.

Once payment has been received Geocache Land will confirm that your order has been received by sending an email to you at the email address you provide via your chosen payment method. The shipment email will include your name, the order number and the total price. Geocache Land’s acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.


Geocache Land is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

General Terms
These terms and conditions and all transactions relating to this website are governed by Scottish law and are subject to the non–exclusive jurisdiction of the Scottish courts. The Scottish courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our Site. These terms and any dispute or claim arising out of or in connection with them will be governed by and construed in accordance with Scottish law.  We do not accept amendments to these terms and conditions.

Additional terms and conditions may apply for prize competitions, pre-release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the Geocache Land website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

This Website
Geocache Land own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

While we will use reasonable endeavours to verify the accuracy of any information we place on the Geocache Land website, we make no warranties, whether express or implied in relation to its accuracy.

We make no warranty that the Geocache Land website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Geocache Land website.

We make no guarantee that any measurements given are correct. All measurements are to be used for guidance only. 

Intellectual property rights

All copyright, trade marks, design rights, database rights and other intellectual property rights (registered and unregistered) which subsist in our Site and the Content belong to us or third parties (Our IPRs). We reserve all rights in Our IPRs. Except as set out in these terms, nothing in these terms grants you a right or license to use any of Our IPRs.



Availability of Goods You Order
If Geocache Land has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by Geocache Land from your credit card will be re-credited to your account and Geocache Land will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Geocache Land will not be obliged to offer any additional compensation for disappointment suffered.

Please note: we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update.

International orders and Shipping 

None UK orders generally take upto 28 business days in transit. Please allow additional time for customs processing. Express shipping options are not available to other countries.

Please Note: The recipient of an order may be subject to import duties and taxes, which are levied once a shipment reaches the destination country. Additional charges for customs clearance must be borne by the recipient.

Any item advertised as being "Free Delivery" applies to the UK only. International orders will receive discounted postage on these products if we are unable to give free postage.

Geocache Land are not responsible for any item that is returned as "uncollected" or "unclaimed" from your local post office. Any item received back due to non-collection will be checked and if all items are in the same condition they left Geocache Land a refund will be made. This refund does not include any shipping fees and will be at a rate of 75% of the original sale price plus any additional shipping fees to cover the additional costs involved. e.g. Original sale price - £100 + £11.50 shipping fee = £111.50. Item returned as uncollected to Geocache Land and incurs £20 import tax and £8 handling fee from post office. Refund = 75% of £100= £75 - £28 fees = £47 refund.


Damaged Packages / Missing Items

Unfortunately packages can get damaged in the post and on very rare occasions items can go missing. For this reason we strongly recommend all customers use insured postage.

If you choose an uninsured postal service you do so at your own risk. Geocache Land cannot and will not accept any liability once the item(s) have been posted. No compensation or refund will be made for missing/ damaged items that are posted without insurance.

For insured postal services:

When receiving your package please check carefully for any damage to the package. If it looks like any item may be missing refuse to sign and do not take the package. If there is damage to the packaging but it looks like nothing will be missing, accept the package and please photograph the damage (including address label) before opening. If on opening items are found to be missing or damaged please photograph the contents as found in the package showing the damage.

We never reseal packages before sending them. If your package has been resealed you must refuse to accept it and do not sign for it (unless marked as opened by official customs/ duty agencies).

Items sent by Tracked only service are insured while in transit only. Once the item is marked as delivered Geocache Land have no further responsibility to the customer, except in the case of evidenced damage while in transit.

Items sent Tracked and Signed are insured until the customer signs for the package. Once the item is signed for Geocache Land have no further responsibility to the customer, except in the case of evidenced damage while in transit.

In all cases please contact Geocache Land as soon as possible so we can deal with the problem.  

Privacy Policy


Geocache Land's Privacy Policy

Geocache Land ("Geocache Land","Geocoins R Us", "us", "we" or "our") is committed to respecting your privacy and to complying with applicable data protection and privacy laws.

You can visit our websites without disclosing any personally identifiable information about yourself (although please note that we may use cookies and collect other non-personally identifiable information about your browsing activity - see our cookie policy for detailed information).

If you do submit personal information by ordering products, services or completing a web form registration, for example, you can be assured that we will use your personal information only to support your continuing relationship with Geocache Land.

We have provided this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit our websites and when you generally use our products and services.

We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.

Personal Information Collection

We endeavour to collect and use your personal information only with your knowledge and consent and typically when you order and subsequently use products and services, make customer enquiries, register for information or other services, request product information, submit a job application or when you respond to communications from us (such as questionnaires or surveys).

The type of personal information we may collect could include, for example, your name and postal address, date of birth, telephone number, email address, and credit/debit card information; lifestyle and other information collected on registration or through surveys.

If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.

Non-personal Identifying Information

We may also collect non-personally identifying information about your visit to our websites based on your browsing activities. This information may include the pages you browse and products and services viewed or ordered for example. This helps us to better manage and develop our sites, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.

From time to time, if you consented accordingly we may also store and use your information to contact you for market research and marketing purposes. We may contact you by email, phone or mail.

How will we use your information?

We may use your information for a number of purposes which includes: processing your orders and managing and administering your account; delivering any services, products or information requested by you; responding to complaints or account enquiries; administering debt recoveries; verifying your identity when required.

We may also undertake market and product analysis based on your use of our services and products and contact you with information about new developments, products, services and special offers by post, telephone and automated means such as mobile text message (SMS), Email and the internet (subject to any preferences expressed by you).

If you have consented to receive details of products and services, events and training you can contact us at any time to have your details removed from lists used by us for any or all of those purposes, to update your information or to otherwise tell us how you would like to receive information about our and/or third party products and services - the choice is yours.

To update your marketing preferences please email enquiries@geocacheland.com and tell us what you want us to do (i.e. 'opt-out Email', 'opt-out SMS' etc or if you have previously objected to receiving information by post for example, but would now like to change your mind and receive information then just say, 'opt-in post' in the subject header of your email).

When will we disclose your information to others?

We may only disclose information about you and contact details to (i) companies within the Geocache Land Group for the purposes and subject always to the terms of this Privacy Policy Statement; (ii) in the event that we undergo re-organisation or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred to that re-organised entity or third party for the purposes and subject to the terms of this Privacy Policy Statement

For the purposes of this Privacy Policy Statement, "Geocache Land Group" means Geocache Land or any company or other entity in which Geocache Land owns (directly or indirectly) more than 50% of the issued share capital. 

Please note that Geocache Land does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is strictly necessary to deliver the products and services ordered or used by you and you are notified beforehand.

For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment when you buy a phone or other product or service.

Geocache Land may also be obliged to disclose your personal information to meet any legal or regulatory requirements (for example to comply with a court order) or obligations in accordance with applicable law.

Social media, blogs, reviews

Any social media posts or comments you send to us (on the Geocache Land or Geocoins R Us Facebook pages, for instance) will be shared under the terms of the relevant social media platform (e.g. Facebook / Twitter) on which they are written and could be made public.

Other people, not us, control these platforms. We are not responsible for this kind of sharing. We recommend you should review the terms and conditions and privacy policies of the social media platforms you use. That way, you will understand how they will use your information, what information relating to you they will place in the public domain, and how you can stop them from doing so if you are unhappy about it.

Any blog, review or other posts or comments you make about us, our products and services on any of our blogs, reviews or user community services will be shared with all other members of that service and the public at large. Any comments you make on these services and on social media in general must be not offensive, insulting or defamatory. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.


How long do we keep your information for?

To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.

In most cases, this means we will keep your information for as long as you continue to use our services, and for a reasonable period of time afterwards if you stop doing so, to see if we can persuade you to come back to us. After that we will delete it other than where we lawfully can keep any data for audit or legal reasons.

We shall keep data on our database for not longer than 3 years from receipt subject to an individual’s right to unsubscribe or be forgotten at any time.

Access to your Information

You can write to us at any time to obtain details of the personal information we may hold about you. Please write to:  Data Protection Office, Geocache Land, 43 Symington Street, Leadhills, Biggar, ML12 6YE, UK.

Please quote your name and address together with your telephone and/or account number (if relevant). We would be grateful if could also provide brief details of what information you want a copy of (this helps us to more readily locate your data).

We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

Information Security

Geocache Land recognises that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. Geocache Land is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction.

Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. Geocache Land cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

Privacy Support

Geocache Land reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation.

If we decide to change our Privacy Policy, we will post the changes on our website so you know what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will tell you. You will have a choice as to whether or not we are able to use your information in this different manner.

If you have any enquiry about Geocache Land's privacy policy or practices, please write to: Data Protection Office, Geocache Land, 43 Symington Street, Leadhills, Biggar, ML12 6YE, UK or email dprotect@geocacheland.com

Monitoring and or recording of all your Communications

Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, to prevent unauthorised use of Geocache Land's websites, to ensure effective systems operation and in order to prevent or detect crime.



Security

At Geocache Land we understand that the internet has many security issues which have been highlighted in the media, especially regarding credit card transactions. For your security & protection our system uses PayPal as our main payment gateway. As of 19/07/17 we also accept credit & debit card and Apple Pay payments through STRIPE. At no time do we receive your card details from PayPal or Stripe, only your address and delivery information together with your purchase details and contact information.


When you enter your details to the PayPal or STRIPE secure gateway they are only used for the purpose of processing your order, we never pass them on to third parties unlike some of our competitors. We do not receive from PayPal or STRIPE any of your bank or card details, the only information we receive is conformation of payment and your contact details that you have supplied to the gateway provider (address, phone number and email).

We are a McAfee Secure website so you know your details and activity is safe. Please visit www.mcafeesecure.com for more details.



How we use cookies
Cookies. We use technology referred to as cookies only to track your movement around our site. A cookie is a small amount of data, often including a unique identifier, that is sent from a web site to your computer , or mobile device, and is stored on your device. In our case, Geocache Land, the main cookie we use is necessary to operate specific features of site such as the shopping basket and this cookie does not contain any personally identifiable information consisting of a unique identity code and this is deleted as soon as you close your browser. With respect to Google if you click an advert provided by Google Adwords a cookie will be stored on your device. This cookie will expire after 30 days. This measure, and the fact that Google uses separate servers for conversion tracking and search results, protects your privacy. If you want to opt out of these conversion tracking cookies, or for further information, visit Google's Privacy Center.

Please note that no personal information is stored in the cookies. We do not use cookies to collect or record information such as your name, address or payment details.

Cookies are used to keep track of your current shopping session and enable you to proceed to checkout and to compile statistical information about how visitors use our website. Cookies help us to provide you with a good shopping experience when you browse our website and allow you to make full use of the online shopping and personalised features available on our website.

Cancellation of orders

1. If you wish to cancel an order before delivery: You may do so at any time prior to the delivery taking place. There would not be a charge regardless of your reasons for canceling. The only exception to this would be if any item was made to your specification. However you would be advised of your cancellation rights when ordering such products. We ask that any such request be received at your earliest request by telephoning in the first instance, and then confirming in writing by e-mail, fax or letter.
2. If you wish to cancel an order after delivery: We allow fourteen days from the day after delivery to cancel an order, providing that the item is still sealed in its original packaging and has been kept in good condition. If you do not pay the return postage we will charge the cost of transporting the goods back to Geocache Land which will be deducted from any refund. We are not required to refund the cost of the original delivery but we will endeavor to refund postage whenever possible. We may make a deduction for diminished value of the goods returned. Please note: We allow up to fourteen days for you to inspect your goods and return after delivery for wrong item/colour etc. We cannot exchange or refund after this time.
3. If you wish to cancel after the first fourteen days: Should any item fail to operate correctly or not perform to the makers claims, you may, within the first twenty eight days after delivery ask for either a full refund or exchange. This would be subject to you returning the goods and allowing an examination to confirm the item is faulty or not working. If confirmed as faulty or not working we will refund your postage costs.
4. Jewellery: Due to hygiene reasons we cannot accept returns of earrings for any reason other than manufacturing faults.


Competitions / Promotions

We occasionally run competitions and promotions on this site and on our Facebook and Twitter pages. The following rules apply to all competitions and promotions in addition to all other terms and condition:

  1. There will be no cash alternative for any prize.
  2. All entrants must be at least 18 years of age when entering the competition / promotion.
  3. All winners must provide full name, address, telephone number and email address upon request. Geocache Land may also ask for proof of age.  This information will only be used for the individual competition / promotion but may also be used inline with our Privacy Policy.
  4. Geocache Land reserve the right to replace any prize with an alternative of equal or greater value due to unforeseen circumstances.
  5. Geocache Land's decision is final in all competitions / promotions.
  6. Geocache Land reserve the right to refuse / reject any entry to a competition / promotion without giving a reason.
  7. All prizes must be claimed within 3 months of the competition/ promotions closing date. Unclaimed prizes will not be re-allocated.
  8. Any item offered as free must be claimed at the same time as the order. Minimum spend amounts apply to all free offers. Maximum of one free item per order. Any order containing more than one free item will be seen as being in breach of these terms and conditions, and as such we reserve the right to withhold any free item from the order.



Geocache Land Name and Scotty Duck Logo
The name "Geocache Land" is a registered Trade Mark and copyright to Ian Ledger, trading as Geocache Land.
The Scotty Duck image, shape, colours, name and use are registered Trade Marks of Geocache Land. The use or reproduction of Scotty Duck in any way and/or for any reason in any form is strictly prohibited without prior written agreement from Geocache Land. The design of Scotty Duck is copyright of Jon-Paul Barr and for sole use by Geocache Land with full permissions.
 
Changes to This Agreement

Geocache Land reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforce-ability of any remaining condition.

Complaints
Any complaints or issues should be sent to complaints@geocacheland.com